SMS & CRM Compliance Policy

Consent to Be Contacted

By submitting your information through our contact form, inquiry form, or any lead capture tool on this website, you agree to be contacted by RazBerry and Associates Real Estate Company via call, email, and text message for professional real estate services. To opt out, you can reply "STOP" at any time or reply "HELP" for assistance. You can also click the unsubscribe link in any email we send. Message and data rates may apply. Message frequency may vary.

CRM & Lead Communication Policy

RazBerry & Associates Real Estate uses a Customer Relationship Management (CRM) system to manage and follow up with leads and clients. When you submit your contact information through our website or any affiliated lead capture tool, your information may be stored in our CRM for the purpose of providing real estate services, follow-up communication, and appointment scheduling.

• Your information is used solely to provide real estate services and communication relevant to your inquiry.
• We do not sell leads' phone numbers to 3rd parties for promotional purposes.
• Your data is stored securely and is not shared with outside marketing companies.
• You may request removal of your information from our CRM at any time by contacting us at [email protected].

SMS Messaging Terms & Conditions

1. Purpose of SMS: We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes related to their real estate transaction.
2. How to Opt Out (STOP): You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP", we will send you a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. How to Get Help (HELP): If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected] or by calling (304) 673-4877.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. No Sale of Phone Numbers: We do not sell leads' phone numbers to 3rd parties for promotional purposes.
7. Privacy: If you have any questions regarding privacy, please read our Privacy Policy.

Supported Carriers

SMS messaging is available through all major U.S. carriers including but not limited to AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, and others. Carrier support may vary.